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The Threats That Severe Thunderstorms Pose | SERVPRO of South Atlanta

5/7/2021 (Permalink)

heavy rain coming out of stormy clouds Thunderstorms can pop up at any moment. Call SERVPRO of South Atlanta if you experience any storm or water damage. We're here to help 24-hours a day!

Throughout Atlanta, we are used to thunderstorms rolling through regularly during the warmer months, but their frequency does not mean that their dangers should be discounted. While we all hope that every storm will pass without incident, the reality is that they can cause severe damage to people and their property.

Thunder and lightning are the basic prerequisites for any thunderstorm, and you can’t have one without the other. A storm will be upgraded to severe if the winds are blowing at over 58 miles per hour and the hail is over an inch in diameter, making the threat even more imminent.

Damage and injury from lightning strikes. Thunder and lightning are always linked together—it is impossible to have one without the other, even if you do not see lightning or hear rumbles. Lightning causes over 300 injuries every year to people, and it can also cause serious property damages by starting fires and felling trees on homes, businesses or vehicles.

Property damage due to hail. Hail is a tricky atmospheric condition, but every thunderstorm has the potential to produce it and every severe thunderstorm is actively producing it in larger sizes. Not only is hail dangerous for those that are caught outside and off guard by the thunderstorm, but it can also fall at over 100 miles per hour, damaging structures, roofs, cars and more. Even small hail can be serious, but larger sizes such as those associated with severe thunderstorms can be extremely dangerous.

Harm from flash flooding. Though flooding is often associated with waterways, flash floods can occur for a variety of reasons during heavy rain. Storm drain backups and overwhelmed tributaries are extremely common, meaning that nearly anywhere can flood if the conditions are right. Floodwaters can knock people off their feet, carry away cars and cause significant injuries or death, so stay far away from any area that has rising water.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Storm Damage Cleanup and Restoration

Overview of Storm & Flood Services

*If your Atlanta home or business has suffered storm damage call SERVPRO of South Atlanta today at (404) 505-1760

Recent Severe Storm and Tornado Damage in Atlanta, GA

5/5/2021 (Permalink)

Storm Damage Cleanup and Restoration Services in Atlanta Georgia SERVPRO of South Atlanta is here to help after major storm events like tornadoes and floods. Call us 24/7 and we can be at your door in no time!

It’s not every day that Atlanta experiences an EF-1 tornado, but this past Monday (5/3/21) South Fulton unfortunately experienced just that. All along Fulton Industrial Boulevard there was evidence of tornado damage. Sever large commercial buildings and logistical centers were severely damaged by the +100 mph winds and torrential downpour. According to the National Weather Service, the tornado was on the ground for approximately 13 minutes, it’s path stretched about 5.8 miles and the width of the path spanned up to 250 feet wide. Trees, power lines and roofs were damaged during the storm. In some places trees were ripped from the ground. Walls were torn away from buildings. HVAC units and shingles were ripped from rooftops and scattered along the ground. Power crews worked hard and around the clock to restore power to hundreds of Atlanta Metro homes and businesses quickly.

The following Tuesday was no easy day in the park, for Atlanta property owners. During most storm damage victims cleanup efforts, a flash flood warning was issued for all of Fulton County. Steady to heavy rain fell for most of the day adding to the already saturated Atlanta water table. Areas of North Georgia experienced rain in excess of 9” of water over the course of Monday and Tuesday, with scattered storms predicted for the next few days. Flash flood warnings and watches will be something home and business owners will need to keep an eye out for over the next few days.

*For more information about the recent storm visit www.11alive.com for more details.

If your home or business was damaged during the recent storms or tornado, call SERVPRO of South Atlanta today. We can help make your storm damage “Like it never even happened.” Storms can happen at any time, day or night. That's why SERVPRO of South Atlanta has teams of experienced and certified storm restoration technicians available to help 24/7. Our team of storm restoration specialists can be on-site within two hours in most cases (it will never take more than four hours to answer an emergency service call). Ready to start extracting water, mitigating damage, placing drying equipment, and securing your property by tarping and boarding up any structural damage.

Tornado Safety Tips

  • BE PREPARED - Make sure to have a list of important information like telephone numbers, an emergency kit, fresh batteries and battery-operated radio, TV, or internet-enabled devices so that you can monitor up to date emergency weather information. You should also have a tornado emergency plan outlining shelter that accommodates your family, people with special needs, pets, and yourself.
  • STAY AWARE - Pay close attention to changing weather conditions in your area in order to protect yourself and family from possible harm during a tornado. Tune in to local radio or TV stations for weather updates. Signs like dark or green colored sky, large dark low-lying clouds, large hail, or a loud roar that sounds like a freight train are all warning signs that a tornado might be imminent.
  • SEEK SHELTER - Debris will become airborne by high winds during tornadoes. This falling and flying debris causes most deaths and injuries during tornadoes, so seeking safe shelter is crucial to tornado safety. Safe areas typically include basements and inside rooms that do not have windows. Get to the lowest floor possible that has no windows like bathrooms, closets, and center hallways. For added protection seek shelter under sturdy furniture like desks or heavy tables. You can cover your body with blankets or mattresses making special effort to protect your head. Do not stay in a mobile home; they pose major safety risks during tornadoes.

SERVPRO of South Atlanta Help’s Atlanta Home & Business Owners

Steven B. of Atlanta, GA - These guys did a great job cleaning up my house! We had a big storm cause some flooding in my kitchen and garage. SERVPRO showed up quickly, explained their procedures, and cleaned up the mess in no time. Highly recommended!”

Diane C. Atlanta, GA - I want to thank Trevon and Juyuan for their professionalism as they attended to our storm related water damage issue. They identified what needed to be fixed and how, clarified next steps, and educated us on the different options. They both updated us throughout the process and answered all of our questions. And thank you for your quick response to our needs.“

Bill D. of Smyrna, GA - Thanks for all your help sorting out my flooded basement and crawlspace. SERVPRO of South Atlanta was right on time, extracted the standing water, and set equipment to dry out our basement and crawlspace. Great job and a great experience having my home cleaned and restored quickly and on budget.”

Brett D. of Marietta, GA - Luke was extremely helpful and solved our problem quickly. I would highly recommend this company!”

The SERVPRO of South Atlanta Advantage

A Fire in One Room Can Damage an Entire Atlanta Home

5/3/2021 (Permalink)

SERVPRO of South Atlanta Fire Cleanup & Restoration SERVPRO of South Atlanta is here to help homeowners recover after residential fire damage. Give us a call 24/7 we are always open!

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States. However, when your home suffers fire damage, only one fire matters to you. Personal belongings are a treasure of life, and a reflection of hard work and achievements. Photographs, books, and other personal items have a value that cannot be put into words. SERVPRO of South Atlanta restoration professionals have the ability to help restore your belongings.

Regardless of the size of the fire event, a fire in one room can damage belongings and surfaces throughout your entire home and cause odors that may last for years. There’s no such thing as an insignificant fire when it comes to our Atlanta, GA customer’s property. So if you’ve experienced a fire loss or need to file a fire claim call SERVPRO of South Atlanta at (404) 505-1760 or click here and one of our loss coordinators will contact you ASAP! We can help restore your property to preloss condition and can make fire damage “Like it never even happened.”

SERVPRO of South Atlanta professionals understand how events like fire can affect your life. Concerns may range from the expense of replacing personal belongings to the emotions associated with losing an actual keepsake or family heirloom. Typically restoring an item will save you money versus replacing the item, relieving your concern of losing priceless treasures. SERVPRO of South Atlanta restoration professionals make up a 24-hour emergency response team, trained in caring for both the home and the homeowner. Our highly trained IICRC Certified and uniformed technicians can be on-site of an Atlanta fire damaged property within four hours to begin emergency mitigation services (in most cases our restoration specialists are on-site in under two hours when responding to an emergency service call). By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of South Atlanta professionals can help you regain control quickly and help protect your home and personal belongings.

SERVPRO of South Atlanta Inventory Services 

Content Claims Inventory & Pack-Out Services

  • Emergency Inventory
  • Pre-loss Inventory
  • Restoration and Replacement Cost Data
  • Schedule of Loss-Adjusting Software - Industry Exclusive Access
  • Complete Inventory - Total Loss Items, Questionable Items & Restorable Items
  • Electronic Reporting - Customizable Microsoft Excel Spreadsheet Reports Increase Flexibility

Things to DO while help is on the way:

Limit your movement in the home to prevent soot particles from being embedded into upholstery and carpet. Keep your hands clean, soot on hands can further soil upholstery, walls, and woodwork. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. If the power is off or electricity is out, empty the freezer and refrigerator completely and prop doors open to help prevent odor. Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. If the heat is off and it is winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. Wipe down and clean houseplants, being sure to clean both sides of their leaves. Change furnace and HVAC filters, but leave the system off until a trained professional can check the system. Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Things NOT TO DO after fire damage:

  • DO NOT attempt to wash any walls or painted surfaces without first contacting a trusted fire restoration specialist like those found at SERVPRO of South Atlanta.
  • DO NOT attempt to shampoo carpet or upholstered furniture without first consulting a trusted fire restoration company like SERVPRO of South Atlanta.
  • DO NOT attempt to clean electrical appliances (TV, computers, etc.) that may have been close to fire, heat or water without consulting an authorized repair service.
  • DO NOT consume any food or beverages that may have been stored close to fire, heat or water. They could be contaminated and are not suitable for consumption.
  • DO NOT turn on ceiling fixtures if the ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • DO NOT send garments to the dry cleaner. Improper cleaning may set smoke odors.

Restoration VS Replacement

Restoring your property reduces claims costs and saves you money. In most cases, restoring belongings to preloss condition. Many treasured belongings and keepsakes can be saved. So, before you risk doing further damage by attempting to clean up the fire damage yourself, call the fire damage cleanup and restoration professionals at SERVPRO of South Atlanta. We are proud to provide industry leading fire restoration services to the Metro Atlanta area including East Point, Lakewood, College Park and Atlanta.

Sometimes It's the Water You Don't See That Causes the Most Damage

4/26/2021 (Permalink)

Common house hold building materials affected by water damage SERVPRO of South Atlanta is her to help 24/7 and can provide emergency water extraction and drying services anytime day or night!

Your home is your safe haven, your place of rest. But when water begins leaking, even small leaks in areas you can’t see, your home could quickly become a source of stress. The possibility of potentially harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of South Atlanta understands how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That’s why we offer 24-hour emergency service by highly trained, uniformed restoration professionals. With top of the line equipment and time-tested cleanup and restoration techniques, SERVPRO of South Atlanta has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even a small disaster can feel like huge problems. So if a water damage occurs in your Atlanta home, just call SERVPRO of South Atlanta at (404) 505-1760 or visit www.SERVPROsouthatlanta.com/contact/contactus and one of our trained professionals will contact you ASAP! We’ll be there to help make it “Like it never even happened.”

SERVPRO of South Atlanta Restoration Professionals

A mop and common household cleaning products may not be enough to thoroughly clean unseen water intrusions. SERVPRO of South Atlanta professionals are trained to safely clean and restore your home, utilizing following procedures:

  • Identify the Source/Type of Water 
  • Measure Temperature & Humidity for Drying Analysis
  • Survey the Extent of Damage & Inspect the Premises for Hidden Moisture
  • Perform Emergency Water Extraction
  • Move & Block Furniture & Contents
  • Inspect Carpet Pad/Carpet & Provide Service
  • Apply Necessary Disinfectant & Deodorizer Treatments
  • Utilize Advanced Drying & Monitoring Equipment
  • Dispose of Debris

A Small Leak Could Be A Big Problem

There is no such thing as a small disaster, especially when a small leak no could grow into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your Atlanta home by calling SERVPRO of South Atlanta today! We have the equipment, training and experience to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems, call SERVPRO of South Atlanta at (404) 505-1760 or visit www.SERVPROsouthatlanta.com/water-damage-restoration for more information.

The science of drying water-damaged homes can be complicated. When your home is suffering from leaks, even the small annoying variety, you want solutions. SERVPRO of South Atlanta can be your one-stop-shop solution. With the training and equipment to monitor and remediate your water damage, we have the science of drying down to an art form. Call SERVPRO of South Atlanta if your home has suffered even a small water loss, so our professionals can give you the peace of mind of knowing there is no hidden water damage.

Check-Out SERVPRO of South Atlanta’s Great Customer Reviews

Water Damage Testimonials

Lindsey P. of Woodstock, GA - “SERVPRO of South Atlanta did a GREAT JOB for us!!! We came home to massive water damage and called Mandy, who took the reins and made a stressful situation a million times better. The team was great, responsive, professional and trustworthy. I have them saved to my phone in case anyone we know ever finds themselves in the same situation. Thank you Mandy and team!!!!”

Carol G. of Atlanta, GA - “Everyone was great and a good group of workers. I would highly recommend SERVPRO of South Atlanta!”

Phil A. of College Park, GA - “SERVPRO of South Atlanta did a great job helping me out! The crew was polite and courteous. If any of my friends or family have a sewage backup in their homes, I will tell them to call SERVPRO of South Atlanta!”

Tom B. of Powder Springs, GA - “SERVPRO of South Atlanta did an excellent job drying my recently purchased home!”

Seasonal Cleaning & Fire Safety Tips for Your Atlanta Home

4/15/2021 (Permalink)

Spring Cleaning and Summer Fire Safety Tips with SERVPRO of South Atlanta SERVPRO of South Atlanta is here to help home & business owners when disaster strikes. If you experience smoke or fire damage call SERVPRO!

With Summer weather quickly approaching, Atlanta is in the full swing of Spring. The weather is getting warmer and the days are starting to get longer. Spring is an ideal time to do some seasonal cleaning and maintenance around your home. From washing baseboards to cleaning or dusting ceiling fans and light fixtures, springtime is a great time to go a little above-and-beyond with your cleaning efforts. Periodically clearing out unused or neglected items prevents build up of clutter and makes for a much more neat and tidy living space.

Spring Cleaning To-Do-List

In every room of your home wipe down or wash the baseboards, doors, window sills, and walls. Vacuum or wash air vents, while window blinds, drapes and other window treatments can be carefully and gently vacuumed or professionally cleaned (window treatments that are delicate, complex or made of special material should probably be professionally cleaned). Sweep, mop and wax applicable flooring. Pack winter items like clothes and decorations to be stored away, after cleaning, washing or dry cleaning the items. Dust or vacuum light fixtures, lamp shades and overhead lights; be sure to replace dead light bulbs while cleaning the lighting in your home. Wash windows inside and out, ensuring a streak free finish. Sweep the front porch and back deck.

In the kitchen cleanout, wipe down and wash both the insides and outsides of the refrigerator and cabinets. Move the refrigerator and clean out behind the unit, also take this opportunity to vacuum the refrigerator coils (always consult and follow the manufacturer's maintenance instructions). Sweep, mop and wax applicable flooring and wipe down countertops. Deep clean your oven thoroughly then if the oven has a “self-cleaning” function, use this set in accordance with the manufacturer's directions. This is a great opportunity to donate dry goods and canned foods to your local food pantry, but please make sure the food’s shelf-life date has not lapsed. Clean out the pantry and throw away out of date food products.

In the living room, move the furniture so you can thoroughly vacuum the carpet. Dust and polish furniture and fixtures. Wipe down or dust electronics, upholstery, and lamp shades. Carpets should be vacuumed and shampooed. Hard surface flooring like tile, hardwoods, and vinyl flooring should be swept and mopped (waxed if necessary). As long as it is safe to do so, blankets and throw pillows should be washed or steam cleaned. 

In bedrooms move furniture so that you can thoroughly vacuum and sweep the floor (mop and wax where applicable). Flip or rotate the mattress and wall all bedding, including pillows. Purge anything under the bed or in the closet that you don’t want anymore. Consider donating to the local Goodwill, Salvation Army or other local donation center.

In the bathroom, clean and disinfect the tub and shower. Clean grout in tile where applicable using household grout cleaner. Wash and/or replace shower curtains and shower liners. Dust and replace/refill decorative items like potpourri, air fresheners, reading materials, and other items.

Not only can seasonal cleaning make your home look more presentable, but it can also make your home a more safe place. Update your first aid kit and properly dispose of expired medications. Make testing your checking expiration dates on fire extinguishers, replacing smoke detector and carbon monoxide alarm batteries part of your seasonal cleaning regime. You can also use this time as a reminder to review and practice your family's fire escape emergency exit plan. If you don’t have an emergency exit plan please be sure to visit our friends over at the www.nfpa.org for more information and direction.

SERVPRO of South Atlanta is the premier fire restoration company in the Atlanta Metro, call us at 404-505-1760 if your home or business has suffered fire or smoke damage. We are the fire restoration company that is faster to any size disaster and can get the job done right the first time. Let us make your smoke or fire damage claim “Like it never even happened.”

Springtime Fire Safety Tips

Grilling Safety Tips

If you have a propane grill, make sure that the tank is not overfilled and is always stored outside in a well-ventilated area. If your grill has not been used recently, you should make sure it is in good working order by inspecting its hose connections and making sure that the venturi tubes that deliver gas to the burners are not blocked. You should never grill in enclosed areas and keep your grill at least five feet away from any structure. With charcoal grills make sure never to add lighter fluid directly to flames or hot coals, this could cause dangerous flame flare-ups and could even cause the flames to flash back up into the container and explode. When finished grilling make sure that hot coals are properly extinguished and disposed of safely. Douse hot coals with water and stir them to ensure that the fire is out, and never place them in combustible containers made of plastic, paper or wood.

Camping Safety Tips

When building a campfire make sure to take precautions so that it can not spread out of control or get out of hand. Keep campfires to a manageable and reasonable size, ideally no bigger than three-by-three feet. Clear a five-to-ten foot circle around the campfire of any flammable materials. When setting up your tent, you should set it up at least fifteen feet away from the campfire and keep open flames away from your sleeping area. Do not leave a campsite until the fire is completely out and any coals are extinguished. Extinguish campfires thoroughly by drowning them with water or suffocating them with sand or dirt.

General Fire Safety Tips

You should never leave a fire unattended and should always have plenty of water nearby or reliable means of extinguishing the fire like a fire extinguisher. Do not wear loose clothing while tending a fire, and if you have long hair please make sure it is tied back. Keep children and pets well away from the fire, and do not assume they will listen to your warnings. Teach children to never play with matches or lighters, and make sure that everyone knows when to Stop, Drop, and Roll. If someone is severely burned call emergency services or 911.

Restoration of a Water Damaged Office Space in Atlanta, GA (part-2)

4/7/2021 (Permalink)

SERVPRO of South Atlanta Commercial Restoration - 24/7 Emergency Service SERVPRO of South Atlanta is here to help water damaged businesses and commercial facilities get back up and running quickly and safely.

This blog is a continuation of our previous blog, “Restoration of a Water Damaged Commercial Office Space in Atlanta, GA (part-1)”. In part one we began outlining the scope of work SERVPRO of South Atlanta performed for one of our commercial clients when they experienced an emergency commercial water loss. The previous blog primarily focused on the drying and restoration of “Zone One”, the lower level of the commercial structure. In this blog, “Restoration of a Water Damage Commercial Office Space in Atlanta, gA (part-2)”, we will primarily take a look at the scope of work for “Zone Two”, the upper level of this commercial facility.

Continuation of Commercial Water Loss - Office Space Scope of Work

*A scope of work is basically a list of line items that encompass each trade or service performed on a given construction project, or in this case, restoration project.

Zone Two: Drying Zone Two consisted of five different areas, including the Staff Break Room, an executive office, a large common area referred to as the cubicle bullpen, a hallway, and a kitchen. The flooring and baseboards in the areas were affected in varying amounts ranging from less than 50% affected up to 100%. Luckily no drywall was affected and the industrial tile carpet squares that cover a majority of the floor in the facility, could be cleaned and restored at our textile restoration facility then reinstalled once the structural drying process was completed.

Hallway - The hallway was 23’ long by 5’2” wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by category-2 (CAT-2) gray water. Heavy extraction was performed and around 119 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 57 linear feet of baseboards was also removed, bagged and disposed of properly (in the interest of effective restoration practices some building materials are more cost-effective to replace than dry, clean, sanitize and restore). The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Phoenix AirMax air movers and a low grain refrigerant (LGR) dehumidifier were strategically placed throughout the hallway to create a conducive drying environment. After monitoring the affected area and materials for three days, the hallway was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the hallway.

Cubicle Bullpen - The cubicle bullpen measured 16’ long by 11’ wide and the ceilings were 9’ tall with an attached partitioned space that measured 11’ long by 4’ wide also with 9’ ceilings. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 173 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 17 linear feet of baseboards was also removed, bagged and disposed of properly. The contents of the bullpen were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Six Phoenix AirMax air movers, two Prochem Triad air movers, and one LGR dehumidifier were strategically placed throughout the cubicles and bullpen area to create a conducive drying environment. After monitoring the affected area and materials for three days, the bullpen was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the cubicle bullpen.

Staff Break Room - The staff break room was 8’ long by 7’9” wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 62 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 32 linear feet of baseboards was also removed, bagged and disposed of properly. The contents of the breakroom were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Two Phoenix AirMax air movers were strategically placed throughout the breakroom to create a conducive drying environment. After monitoring the affected area and materials for three days, the staff break room was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the staff break room.

Kitchen - The kitchen was 14’3” long by 7’9” wide and the ceilings were 9’ tall. The commercial VCT flooring in the room was significantly affected by CAT-2 gray water. Heavy hard surface extraction was performed on over 95 square feet of commercial VCT flooring which was dried in place. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Phoenix AirMax air movers were strategically placed throughout the kitchen to create a conducive drying environment. After monitoring the affected area and materials for three days, the kitchen was dry and ready to be used. Completing the restoration of the kitchen.

Executive Office - The executive office was 11’4” long by 7’9” wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 88 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 39 linear feet of baseboards was also removed, bagged and disposed of properly. The contents of the executive office were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Prochem Triad air movers were strategically placed throughout the executive office to create a conducive drying environment. After monitoring the affected area and materials for three days, the office space was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the executive office.

*For more on this commercial restoration project check out part-1 of this blog!

Restoration of a Water Damaged Commercial Office Space in Atlanta, GA (part-1)

4/7/2021 (Permalink)

SERVPRO of South Atlanta Commercial Restoration - 24/7 Emergency Service SERVPRO of South Atlanta is here to help water damaged business 24-hours a day. Let us make your commercial water loss "Like it never even happened."

When water damage happens at a commercial facility immediate action is almost always necessary, not just to protect the property from water damage and mold growth, but also because commercial water losses can significantly disrupt the daily operations of the business. Disruption of the daily operations can cause deadlines to be missed, quotas not to be filled and/or loss of production time, all of which can affect a business's bottom line. That’s why SERVPRO of South Atlanta offers around the clock emergency water extraction, drying and restoration services. We know it’s tough managing a commercial facility or running a small business, so when your business is faced with water damage, call SERVPRO of South Atlanta at (404) 505-1760. Let us handle the mitigation and restoration of your property so you can focus on the operation of your business. Our team of highly trained water restoration professionals will have your business back up and running quickly and safely. SERVPRO of South Atlanta has worked with some of the biggest names in Atlanta like Delta Airlines and the Coca-Cola Bottling Company. We are industry leaders in commercial water restoration and we are the company more Atlanta business owners and property managers have come to trust to make their water emergency “Like it never even happened.”    

Commercial Water Loss - Office Space Scope of Work

*A scope of work is basically a list of line items that encompass each trade or service performed on a given construction project, or in this case, restoration project.

Cause of Loss: The cause of loss was an issue with the industrial water heater on the second floor. One of the water heater safety valves burst allowing several hundreds of gallons of water to escape. Water traveled along the second floor affecting approximately 540 square feet of flooring and also traveled to the first floor affecting over 1,500 square feet of flooring.

Zone One: Drying Zone One consisted of six different areas, including the lounge, an administrative office, a large common area referred to as the cubicle bullpen, a hallway, one manager's office, and a file room. The flooring and baseboards in the areas were affected in varying amounts ranging from 10% affected up to 100%. Luckily no drywall was affected and the industrial tile carpet squares that cover a majority of the floor in the facility, could be cleaned and restored at our textile restoration facility then reinstalled once the structural drying process was completed.

Lounge - The lounge was 12’2” long by 8’2” wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by category-2 (CAT-2) gray water. Heavy extraction was performed and around 100 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 40 linear feet of baseboard was also removed, bagged and disposed of properly (in the interest of effective restoration practices some building materials are more cost-effective to replace than dry, clean, sanitize and restore). The contents of the lounge were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Phoenix AirMax air movers were strategically placed throughout the lounge to create a conducive drying environment. After monitoring the affected area and materials for three days, the lounge was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the lounge.

Administrative Office - The administrative office was 12’2” long by 10’ wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 25 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 40 linear feet of baseboards was also removed, bagged and disposed of properly. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Two Phoenix AirMax air movers were strategically placed throughout the office to create a conducive drying environment. After monitoring the affected area and materials for three days, the administrative office was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the administrative office.

Cubicle Bullpen - The cubicle bullpen was 34’ long by 34’ wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 1156 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 100 linear feet of baseboards was also removed, bagged and disposed of properly. The contents of the bullpen were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Seventeen Phoenix AirMax air movers and four low grain refrigerant (LGR) dehumidifiers were strategically placed throughout the bullpen to create a conducive drying environment. After monitoring the affected area and materials for three days, the bullpen was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the bullpen.

Hallway - The hallway was 66’ long by 5’5” wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 179 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 45 linear feet of baseboards was also removed, bagged and disposed of properly. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Four Phoenix AirMax air movers and one LGR dehumidifier were strategically placed throughout the hallway to create a conducive drying environment. After monitoring the affected area and materials for three days, the hallway was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the hallway.

File Room - The file room was 17’ long by 12’ wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 21 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Phoenix AirMax air movers were strategically placed throughout the file room to create a conducive drying environment. After monitoring the affected area and materials for three days, the file room was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the file room.

Manager’s Office - The manager’s office measured 17’ long by 12’ wide and the ceilings were 9’ tall. The carpet flooring in the room was significantly contaminated by CAT-2 gray water. Heavy extraction was performed and around 100 square feet of glued down carpet tiles were carefully removed to be dried, sanitized and restored off-site at our textile restoration facility, so that they could be reinstalled once the mitigation and drying process was completed. Around 20 linear feet of baseboards was also removed, bagged and disposed of properly. The contents of the office were moved and stored on-site in a non-affected area to facilitate the drying process. The entire affected area was sanitized and disinfected using SERVPRO’s proprietary antimicrobial treatments. Three Phoenix AirMax air movers were strategically placed throughout the office to create a conducive drying environment. After monitoring the affected area and materials for three days, the manager’s office was dry and prepped for the baseboards to be reinstalled along with the newly refurbished carpet tiles. Completing the restoration of the manager’s office.

*For more on this commercial restoration project check out part-2 of this blog!

Why More State Farm Insurance Customers, Adjusters, & Agents Choose SERVPRO of South Atlanta

4/5/2021 (Permalink)

SERVPRO of South Atlanta is a preferred vendor for State Farm SERVPRO of South Atlanta is a preferred vendor for State Farm restoration claims. Give us a call 24/7 if you need emergency restoration services!

SERVPRO of South Atlanta is the premier water, fire and mold restoration company in the greater Atlanta area. We’ve provided industry leading service for nearly a decade, and have developed a great working relationship with all of our local insurance agents. SERVPRO and State Farm Insurance have developed a particularly close working relationship over the years through SERVPRO’s network of over 1,800 franchises, cleaning and restoring thousands of State Farm policy holder’s properties. 

State Farm Insurance, their customers and SERVPRO have a symbiotic relationship. When a State Farm Insurance customer experiences a water, fire, or mold loss and chooses SERVPRO of South Atlanta to restore their property, they can rest easy knowing they have the industry leading mitigation and restoration company cleaning and restoring their property. State Farm Insurance knows that they are being treated fairly and that their customer is in good hands, because of State Farm and SERVPRO’s pre-negotiated pricing through Xactimate and standards of service set by the IICRC. SERVPRO benefits by having a reliable source of water, fire, and/or mold restoration customers.

State Farm Agent’s Benefits of Referring SERVPRO of South Atlanta 

Customer Services: SERVPRO of South Atlanta professionals will handle each job according to the highest professional standard, interacting with customers in a professional manner to provide excellent customer service. The science of restoration can be a complicated issue, but SERVPRO of South Atlanta professionals have the equipment, technology, training, and customer diplomacy for any size disaster.

Customer Retention: Satisfied customers translate to a higher rate of policy retention and renewals. We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy customer. SERVPRO of South Atlanta also produces the correct claim documentation for fast claim processing.

Additional Product Sales: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to allowing you to offer additional insurance and financial products. If a large-scale disaster or storm strikes, the SERVPRO System has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

Limited Warranty - Two Years Labor / One Year Materials: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years. We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, are of good quality and free from defects.

SERVPRO of South Atlanta's 1-4-8 Emergency Services Guarantee 

  • ONE - Within one hours from notice of loss SERVPRO of South Atlanta will contact the insured to arrange for service.
  • FOUR - Within four hours of loss notification, SERVPRO of South Atlanta will be on-site to start mitigation services (if necessary). In most cases we are on-site within two hours of notification of loss because we know a quick action is often key to a water and fire claims.
  • EIGHT - Within eight business hours a verbal briefing of the scope will be communicated to the adjuster by SERVPRO of South Atlanta. 

*Agents can SERVPRO of South Atlanta, without making an additional phone call at first notification of loss to State Farm.

Check-Out SERVPRO of South Atlanta Great Customer Reviews

Smith K of College Park, GA - “SERVPRO of South Atlanta has awesome customer service. Sean came out to my home for a mold inspection, where he found no mold. He went above and beyond by explaining common causes of mold and some tips on preventing mold growth. Thanks for the clean bill of health and for the helpful tips! I will definitely call SERVPRO of South Atlanta again should I need their services in the future.”

Sally M. of Atlanta, GA - “Mandy was the first person I talked to at SERVPRO of South Atlanta when I realized that we had a disaster on our hands due to water damage. She answered her phone immediately as she has done every time that I call her, and she is extremely concerned and empathetic, and gets people moving and over to my house promptly as needed. She has been A++++++ to work with!”

Deana M. of Atlanta, GA - “Great restoration company. I have recommenced then to multiple friends, family and coworkers. Definitely give them a call if you ever need any emergency water or fire restoration.”

Betty F. of Atlanta, GA - “SERVPRO of South Atlanta is a lifesaver! They showed up quickly and got to work just as fast. I would highly recommend them to my friends and family. Very trust worthy and capable service technicians!”

Other Awesome SERVPRO of South Atlanta Customer Reviews

SERVPRO of South Atlanta's Commercial Water Restoration Equipment & Training

3/31/2021 (Permalink)

SERVPRO of South Atlanta 24/7 Emergency Commercial Water & Fire Restoration SERVPRO of South Atlanta is here to help Atlanta businesses deal with water & fire damage 24/7. Give us a call at 404-505-1760 today!

Commercial restoration projects often involve several different specialized restoration tools or pieces of equipment. From large loss desiccate machines, commercial dehumidifiers and professional aire movers, to water detection equipment and water extraction tools. Restoring a property after water damage can be a labor intensive and messy job. Having the proper equipment and training is key to any commercial restoration project. SERVPRO of South Atlanta has both the training and equipment to take on any size commercial water, fire or mold restoration project. Our technicians are IICRC Certified and participate in continued education classes through our SERVPRO’s corporate office in Gallatin, TN. With a network of over 1,800 SERVPRO franchises nationwide, SERVPRO is the #1 name in the restoration industry and you can rest easy that there is a SERVPRO nearby no matter where you live!

Unlike residential restoration projects, commercial projects often require expedited timelines and contingencies that allow partial production capabilities or partial use of the facility while the restoration process is underway. SERVPRO of South Atlanta has worked with some of the biggest names in Atlanta like Coca-Cola and Delta Airlines to safely get their facilities back-up-and-running as quickly as possible. If your commercial facility suffers water, fire, or mold damage call SERVPRO of South Atlanta, we offer 24-hour emergency services and can help get your facility back-up-and-running. We have the training, experience and equipment to make any restoration project “Like it never even happened.”

Check Out Some of SERVPRO of South Atlanta’s Commercial Drying Equipment

Water Detection Equipment - Moisture detection is a major part of preparing an estimate and scoping a water claim. Scoping involves locating the area of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

  • Moisture Sensors like the Dri-Eaz HydroSensor II are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters like the Delmhorst Navigator Pro are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable SERVPRO of South Atlanta to professionally monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, SERVPRO of South Atlanta using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Water Extraction Equipment - The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

  • Extractors are used in cleaning carpets and upholstery and in removing water from floors following a water loss. Extractors can either be truck mounted or portable, allowing for greater access inside structures.

Air Moving Equipment - Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment - By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of South Atlanta typically uses one of two types of dehumidifiers:

  • Low Grain Refrigerant (LGR) Dehumidifiers like the Phoenix R175 LGR  work similarly to air conditioners.

Deodorization Equipment - To remove unwanted odors and smells that can result after a water or fire loss, SERVPRO of South Atlanta uses a couple of different pieces of deodorization equipment to leave our customer property smelling fresh and clean.

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

When choosing a restoration company, customers should choose a company that is fully insured and is certified in the restoration field like being an IICRC Certified Firm. Oftentimes when customers experience a water loss time is of the essence so choosing a name you can trust is important. Why not choose the name more Atlanta property manager/owners trust...SERVPRO of South Atlanta!

Prepare Your Atlanta Home for Spring Storm Season

3/30/2021 (Permalink)

SERVPRO of South Atlanta Storm Restoration & Mitigation SERVPRO of South Atlanta is here to help 24/7. We offer emergency storm restoration and mitigation services to the greater Atlanta area.

Springtime can bring unpredictable weather patterns and events. Planning and being prepared  for severe weather is important because they often bring dangerous conditions that could pose risk for serious injury and even death. Here in Georgia temperatures oftentimes will ping-pong back and forth from temperately warm to frigid. Rainy or stormy forecasts can be pushed out and replaced by beautiful sunny days, and visa versa. Famous writer Mark Twain was once quoted in saying, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

Thunderstorms are the cause of a majority of the springtime severe weather. They almost always bring lightning, tornadoes, and flooding. When warm and moist air collides with cooler more dry air, this creates the perfect conditions for thunderstorms. Spring and summer are the most common times for thunderstorms in Atlanta, GA, so it’s important to pay special attention and be prepared for adverse weather conditions during these seasons. Planning for severe weather like lightning, tornadoes, and floods calls for specific safety measures to be taken. 

Spring Weather Preparedness Planning

  • Keep an emergency first aid kit on hand. The first aid kit should be well stocked. When choosing a first aid kit keep in mind how many people are involved in your living situation (family, roommates, neighbors, etc.) and be sure to account for any preexisting health conditions that might need to be addressed. 

According to the American Red Cross a First Aid Kit should include:

  • non-latex gloves
  • assortment of adhesive bandages
  • antibiotic ointment
  • sterile gauze pads in assorted sizes
  • absorbent compress dressings
  • tweezers
  • scissors
  • adhesive cloth tape
  • aspirin packets (81 mg each)
  • first aid instruction booklet 

*NOTE: Customize your first aid to meet your individual and family needs.

  • Keep a battery-operated flashlight, NOAA Weather Radio, and extra batteries or battery backup for these and any other essential electronic devices like cell phones, laptops or ham radios.
  • Make an emergency evacuation or shelter plan that includes a map to safety from each room of your home, and create specific plans for each type of severe weather emergency.
  • Create a list of Important personal information like phone number of neighbors, family members, and friends. You should also have your any important medical information or insurance and property information like a copy of your insurance policy or deed to your home. Also keep contact information for local utility companies, emergency services, and your preferred restoration service provider...SERVPRO of South Atlanta.
  • Sleeping bags or blankets, personal hygiene items, and a 3-5 day supply of potable drinking water and nonperishable food should also be included in your preparedness plan.

If your home or businesses suffer storm damage our team at SERVPRO of South Atlanta is here to help!

We offer 24-hour emergency storm mitigation, restoration and cleanup. SERVPRO of South Atlanta has highly trained technicians in the field and on call 24/7, so that when you call we can be faster to any size disaster. SERVPRO of South Atlanta is an IICRC Certified Firm with the experience and equipment to make your storm damage “Like it never even happened.” Don’t take our word for it...see what our storm damage restoration customers have to say about working with SERVPRO of South Atlanta:

Matt B. of Atlanta, GA - “SERVPRO of South Atlanta is a great restoration company. Easy to work with and flexible. They were prompt, professional and on time (even called ahead of appointments). I recommended them to a friend for a water damage situation and they did a great job drying out her property. I highly recommend SERVPRO of South Atlanta.”

Anne J. of Atlanta, GA - “Great weekend response time. A very friendly knowledgeable technician arrived within an hour on a Saturday afternoon and took care of everything! I highly recommend this company.”

Diane C. of Atltanta, GA - “I want to thank Trevon and Juyuan for their professionalism as they attended to our storm related water damage issue. They identified what needed to be fixed and how, clarified next steps, and educated us on the different options. They both updated us throughout the process and answered all of our questions. And thank you for your quick response to our needs.”

Steven B of Atlanta, GA - “These guys did a great job cleaning up my house! We had a big storm cause some flooding in my kitchen and garage. SERVPRO showed up quickly, explained their procedures, and cleaned up the mess in no time. Highly recommended!”

*Check out our A+ Rated & Accredited Business profile with the BBB or visit our Google My Business page for more satisfied customer reviews!