What our Customers say...
Everyone involved in our restoration were extremely professional and responsive starting with Diana, the office manager. Carl Facchini, the construction manager kept us apprised of all the restoration work and was very efficient and knowledgeable. His construction crew led by Luis and his son Brian saw to it that our home was repaired in a timely manner and it looks as good as new. Thanks to this entire team for their hard work in turning what was a nightmare into a very positive experience. I would highly recommend their services.
The team that came out to remove my things from the Apartment due to smoke damage was very professional, kind, and sympathetic. They did such a great job! I didn't have to do anything. I was surprised when they told me they would remove the garbage and dump it for me. The two leading ladies are Gigi and Iris, they are amazing!!! They got everything cleaned for me. I didn't have to do anything. I am very happy and pleased with the service they did.
Merlis and her team spent several days removing FOUR rooms full of items damaged by a sewage backup which caused a great deal of mold and mildew. It was enough to fill up two dumpsters. They carted out the lightest to the heaviest items without hesitation. All of the items I chose to keep, they boxed and labeled, making them easily accessible. In other words, they did a fantastic job and I have no complaints. I give them the highest stars.
The Admin Manager and General Contractor worked together with us to address minor and major details to our total satisfaction!
Along the way we decided to not only restore the first floor yet enhance an area, i.e. kitchen lighting which was a BIG IMPROVEMENT! Through Carl’s expertise and experience we settled on state of the art canister lighting with dimming capabilities!
The house was built in the mid 80s resulting in some items not being readily available today, i.e. baseboard molding, wall paper patterns, cabinetry, yet together we identify viable options and at comparable prices!
Win win win
Mandy was amazing as it relates to helping us confirm services at our location (Fogo De Chao) in Buckhead. When I called the after hours line for SERVPRO, the dispatch could not tell me when specifically someone would reach out. You can imagine, I was quite anxious for our team. She called right away, within one minute!!!! Mandy was extremely helpful, empathetic and thorough. She followed up with me for the next 30 minutes or so, and was just lovely to work with. So wonderful to work with someone who truly cares. She is a gem!!!! Her response and support really made a tough situation bearable. Thank you, Mandy!!
SERVPRO were called out on Mothers Day Sunday morning to help with a major flood issue we had. They were very professional and worked all day to 9pm to ensure we were dry before the end of the day. Big thank you to Jacob, Nassem, Keith, Stanley, Aaron, and Brian for an outstanding job
SERVPRO came and removed all the furniture from our downstairs room due to water damage from the bathrooms. They were very professional and efficient led by Iris Carrero the Content Specialist. I would definitely recommend these folks. When the carpet was replaced, they brought back our furniture and put it all back.
I used SERVPRO for my water mitigation and home reconstruction project. I was extremely pleased with the outcome of my home reconstruction. They were very detailed and took their time with the construction. My kitchen is so unrecognizable compared to the original structure. The cabinets and the floors were beautifully done and added to the aesthetic of the house. They also repaired some mistakes done by previous contractors. Overall, I am pleased with the outcome.
We had a water heater expansion tank burst in our basement and water covered our entire basement. They removed soaked padding, installed fans/dehumidifiers to dry the carpet, replaced the padding and cleaned the carpet. Naseem Parker was highly responsive, polite, neat and did quality work throughout the process. He kept us informed all along the way and were very customer service oriented. It was a very pleasant surprise to have this level of service in today's world! Thanks again SERVPRO!
SERVPRO of South Atlanta has awesome customer service. Sean came out to my home for a mold inspection, where he found no mold. He went above and beyond by explaining common causes of mold and some tips on preventing mold growth. Thanks for the clean bill of health and for the helpful tips! I will definitely call SERVPRO of South Atlanta again should I need there services in the future.
Thanks for all your help sorting out my flooded basement and crawlspace. SERVPRO of South Atlanta was right on time, extracted the standing water, and set equipment to dry out our basement and crawlspace. Great job and a great experience having my home cleaned and restored quickly and on budget.
Betty Marchan and her team took care of my home for myself and my 3 year old daughter after a fire. They were very professional, nice and cleaned very well. We feel much better coming back into our home after such a tragic event. Thank you so much Betty!!
My insurance company put me in touch with SERVPRO after a tenant fire. Mandy called me right away and got the process of containing the damage and inspecting and cataloging the damage for my insurance company started asap. Currently in the clean up/demolition stage and still going strong. Definitely interested in having SERVPRO do the repair work as well, as I understand they have a repair/rebuild division too. Will update again as we move into the rebuild phase.
I have recommended SERVPRO of South Atlanta to many of my friends, clients and family members. Great customer service and reputable company. I highly recommend SERVPRO of South Atlanta.
Mandy was the first person I talked to at SERVPRO of South Atlanta when I realized that we had a disaster on our hands due to water damage. She answered her phone immediately as she has done every time that I call her, and she is extremely concerned and empathetic, and gets people moving and over to my house promptly as needed. She has been A++++++ to work with!
We have been using SERVPRO of South Atlanta for multiple units and Mrs. Smith has been a pleasure to work with on scheduling technicians to come out and making sure that they are on time.
Thank you to the team for working hard on my mold remediation and packing of my home. My job has been on hold with insurance and when I reached out SERVPRO of South Atlanta, they sent me to Tiffany and she contacted insurance and got approvals right away for me. Happy Holidays!
This is the best by far. I used to work in the multifamily industry and we have had apartment fires which took ages to fix. SERVPRO of South Atlanta had our house fire repaired in about two weeks. The quality of the work is amazing, the staff is professional, the cleaners they sent were incredible! They went above and beyond to make our home look like it did before the unfortunate fire. Even though we are the renters they treated us as if we owned the house and took such good care not to disturb the dogs. Thank you SERVPRO and everyone they sent. You guys were amazing! Thank you for understanding the stress level of what happened and taking such great care to make sure everything was done properly. We can't thank you guys enough for the peace of mind we have because of your great work. Thank you to the HVAC subcontractor company that cleaned the HVAC system and ducts. Y'all did a great job and the smell of burnt wood is gone from our home. It took a village and they sent one. The cleaners Iris, Roxana, and Adriana are truly amazing and worked very hard to make sure the house was free of any smoke damage and went above and beyond to clean the mess from the fire. You ladies are Superwomen! We highly recommend this company!
SERVPRO of South Atlanta did a GREAT JOB for us!!! We came home to massive water damage and called Mandy, who took the reigns and made a stressful situation a million times better. The team was great, responsive, professional and trustworthy. I have them saved to my phone in case anyone we know ever finds themselves in the same situation. Thank you Mandy and team!!!!
Timely and professional service!
SERVPRO did a great job drying my building. I am a commercial property manager in the Atlanta area and SERVPRO of South Atlanta is my go to choice for emergency water removal and drying. I highly recommend their services!
SERVPRO of South Atlanta really helped me out in a time of need. My house was still smoking when they showed up. They boarded up my fire damaged home and started working on it the very next day. it was a matter of a few short weeks and we were able to return to like as normal with brand new hardwood floors and a fresh paint! I would highly recommend them and will refer my friends and family to SERVPRO of South Atlanta.
SERVPRO is a lifesaver! They showed up quickly and got to work just as fast. I would highly recommend them to my friends and family. Very trust worth and capable service technicians!
SERVPRO of South Atlanta is a great restoration company. Easy to work with and flexible. They were prompt, professional and on time (even called ahead of appointments). I recommended them to a friend for water damage situation and they did a great job drying out her property. I highly recommend SERVPRO of South Atlanta.
Great weekend response time. A very friendly knowledgeable technician arrived within an hour on a Saturday afternoon and took care of everything! I highly recommend this company
Great restoration company. I have recommenced then to multiple friends, family and coworkers. Definitely give them a call if you ever need any emergency water or fire restoration.
SERVPRO of South Atlanta has the best customer services!
Your technicians were quite professional and we really appreciate it! They documented our loss for our insurance company by measuring and photographing the area, and stabilized the affected area using dehumidifiers quickly.
I want to thank Trevon and Juyuan for their professionalism as they attended to our storm related water damage issue. They identified what needed to be fixed and how, clarified next steps, and educated us on the different options. They both updated us throughout the process and answered all of our questions. And thank you for your quick response to our need.
Tanner was very helpful, informative and pleasant! Great job by the entire SERVPRO crew.
Great guys. Great work. Mold in my home was a pain, working with SERVPRO was not. I highly recommend SERVPRO of South Atlanta!
Thanks for your help getting my family through a difficult time. Very happy this is all over. I highly recommend SERVPRO of South Atlanta for fire restoration.
Totally impressed with everyone. Great job all around!
They were friendly, cooperative and worked with a smile. Great customer service!
I am very happy with my service. Carl, Phil, and Joe were very courteous and helpful. Awesome job SERVPRO of South Atlanta!
Fred was great, took the time to explain the process in detail. Great job SERVPRO of South Atlanta!
Everyone was great and a good group of workers. I would highly recommend SERVPRO of South Atlanta!
Very pleased with my experience working with SERVPRO of South Atlanta!
Luke was extremely helpful and solved our problem quickly. I would highly recommend this company!
SERVPRO of South Atlanta did an excellent job drying my recently purchased home!
Bradley, Dustin, and Trayvon were all super professional and helpful. I highly recommend SERVPRO of South Atlanta to everyone!
SERVPRO of South Atlanta did a great job cleaning up my kitchen fire. They cleaned and deodorized the entire house, and their construction team did an awesome job remodeling the kitchen and dinning room area. Very highly recommended!
SERVPRO of South Atlanta did a great job helping me out! The crew was polite and courteous. If any of my friends or family have a sewage backup in their homes, I will tell them to call SERVPRO of South Atlanta!
This is a great company to work with! I've known them for years and they always quick to respond and stand behind their work. There is no one else I would trust to mitigate and restore the properties I manage.
These guys did a great job cleaning up my house! We had a big storm cause some flooding in my kitchen and garage. SERVPRO showed up quickly, explained their procedures, and cleaned up the mess in no time. Highly recommended!