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Fire & Water - Cleanup & Restoration

Why More State Farm Insurance Customers, Adjusters, & Agents Choose SERVPRO of South Atlanta

4/5/2021 (Permalink)

SERVPRO of South Atlanta is a preferred vendor for State Farm SERVPRO of South Atlanta is a preferred vendor for State Farm restoration claims. Give us a call 24/7 if you need emergency restoration services!

SERVPRO of South Atlanta is the premier water, fire and mold restoration company in the greater Atlanta area. We’ve provided industry leading service for nearly a decade, and have developed a great working relationship with all of our local insurance agents. SERVPRO and State Farm Insurance have developed a particularly close working relationship over the years through SERVPRO’s network of over 1,800 franchises, cleaning and restoring thousands of State Farm policy holder’s properties. 

State Farm Insurance, their customers and SERVPRO have a symbiotic relationship. When a State Farm Insurance customer experiences a water, fire, or mold loss and chooses SERVPRO of South Atlanta to restore their property, they can rest easy knowing they have the industry leading mitigation and restoration company cleaning and restoring their property. State Farm Insurance knows that they are being treated fairly and that their customer is in good hands, because of State Farm and SERVPRO’s pre-negotiated pricing through Xactimate and standards of service set by the IICRC. SERVPRO benefits by having a reliable source of water, fire, and/or mold restoration customers.

State Farm Agent’s Benefits of Referring SERVPRO of South Atlanta 

Customer Services: SERVPRO of South Atlanta professionals will handle each job according to the highest professional standard, interacting with customers in a professional manner to provide excellent customer service. The science of restoration can be a complicated issue, but SERVPRO of South Atlanta professionals have the equipment, technology, training, and customer diplomacy for any size disaster.

Customer Retention: Satisfied customers translate to a higher rate of policy retention and renewals. We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy customer. SERVPRO of South Atlanta also produces the correct claim documentation for fast claim processing.

Additional Product Sales: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to allowing you to offer additional insurance and financial products. If a large-scale disaster or storm strikes, the SERVPRO System has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

Limited Warranty - Two Years Labor / One Year Materials: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years. We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, are of good quality and free from defects.

SERVPRO of South Atlanta's 1-4-8 Emergency Services Guarantee 

  • ONE - Within one hours from notice of loss SERVPRO of South Atlanta will contact the insured to arrange for service.
  • FOUR - Within four hours of loss notification, SERVPRO of South Atlanta will be on-site to start mitigation services (if necessary). In most cases we are on-site within two hours of notification of loss because we know a quick action is often key to a water and fire claims.
  • EIGHT - Within eight business hours a verbal briefing of the scope will be communicated to the adjuster by SERVPRO of South Atlanta. 

*Agents can SERVPRO of South Atlanta, without making an additional phone call at first notification of loss to State Farm.

Check-Out SERVPRO of South Atlanta Great Customer Reviews

Smith K of College Park, GA - “SERVPRO of South Atlanta has awesome customer service. Sean came out to my home for a mold inspection, where he found no mold. He went above and beyond by explaining common causes of mold and some tips on preventing mold growth. Thanks for the clean bill of health and for the helpful tips! I will definitely call SERVPRO of South Atlanta again should I need their services in the future.”

Sally M. of Atlanta, GA - “Mandy was the first person I talked to at SERVPRO of South Atlanta when I realized that we had a disaster on our hands due to water damage. She answered her phone immediately as she has done every time that I call her, and she is extremely concerned and empathetic, and gets people moving and over to my house promptly as needed. She has been A++++++ to work with!”

Deana M. of Atlanta, GA - “Great restoration company. I have recommenced then to multiple friends, family and coworkers. Definitely give them a call if you ever need any emergency water or fire restoration.”

Betty F. of Atlanta, GA - “SERVPRO of South Atlanta is a lifesaver! They showed up quickly and got to work just as fast. I would highly recommend them to my friends and family. Very trust worthy and capable service technicians!”

Other Awesome SERVPRO of South Atlanta Customer Reviews

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