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Fire & Water - Cleanup & Restoration

Water Restoration Classifications of Water Damage

4/24/2020 (Permalink)

technician inspecting water damaged sink No matter what type of water damage your home or business has suffered, SERVPRO of South Atlanta is the restoration company that you can trust.

When you experience a water loss and have standing water or water pouring into your home, time is of the essence. One of the first things that needs to be addressed is accessing and turning off the water source, if at all possible. If you are unable to safely shut off the water coming into your home, contact a professional immediately, in order to avoid any further damage to your property. The next thing you want to do is call SERVPRO of South Atlanta. We are the leading experts in water, fire, mold and biohazard restoration/cleanup for both residential and commercial customers. If you’ve got a mess on your hands, SERVPRO of South Atlanta is here to help! 

Contact us immediately, we will dispatch our professional water technician team to your home. We will be there in a fast and timely manner and will walk you through every step of the process. Our goal is to get you back in control while also keeping your home and valuables safe during and after a water loss.You are going to want a name you can trust, with a proven track record within the industry of superior workmanship, professionalism and the best water technicians in the area! You want SERVPRO of South Atlanta! Contact us today!

There are three basic types of contaminated water and at SERVPRO of South Atlanta we are experts in handling all of them. Understanding which type of water you are dealing with is critical in ensuring proper cleanup. Here is what you need to know:

Classifications Of Contaminated Water 

Category 1 (Cat 1): A cat 1 water loss refers to what is considered to be “clean water.” This type of water does not pose a substantial threat to humans. Common examples of a cat 1 water loss include a tub or sink that overflows or a broken water supply line.

Category 2 (Cat 2): A cat 2 water loss refers to water that is considered to be “grey water.” Cat 2 water may contain a significant amount of chemical, biological or physical contaminants. Grey water from a Cat 2 loss can be harmful to humans if ingested and may cause skin irritation. Examples of contaminated water from a Cat 2 loss include sump pump failure, toilet bowl overflow and water leaking from dishwashers or washing machines.   

Category 3 (Cat 3): The water from a cat 3 water loss, is categorized as “black water.” Cat 3 water is considered to be grossly unsanitary, containing harmful bacteria and fungi harmful to humans. Common examples of a cat 3 water loss include a sewage back up, toilet overflow and ground water coming into your home from rising flood waters in rivers or streams.

A cat 2 water loss that is not promptly taken care of can become a cat 3 when it sits unmanaged and becomes stagnant. 


No matter what type of loss you have experienced, we know that it can be devastating to you and your Atlanta home. SERVPRO of South Atlanta is committed to providing you with a stellar experience every step of the way. To minimize the damage caused to your home from water loss Call us today! SERVPRO of South Atlanta is faster to any size disaster, any time, day or night!

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